T-Mobile employee paints miserable picture as shady sales tactics are uncovered

Credit: Edgar Cervantes / Android Authority

• An anonymous T-Mobile employee has criticized the carrier for implementing sales metrics that might be leading to sketchy sales tactics.
• A Redditor also claimed that three T-Mobile stores refused to sell them a phone without buying additional accessories and insurance.
• The carrier has since told employees to report such “unsavory tactics” to their superiors.

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T-Mobile used to be the “cool” mobile carrier under former CEO John Legere — or at least as cool as a giant conglomerate of a network can be. Unfortunately, an interview with a current employee has painted a disappointing picture under new CEO Mike Sievert.

from Android Authority https://ift.tt/6Y2mgrf